CareWatch
Systemic Problem
Harm, discrimination, and systemic failures are often invisible in health systems. Reporting mechanisms are fragmented, non-transparent, and weakly connected to institutional learning. Patients who experience problems often lack effective recourse.
Existing Landscape
Complaints systems, ombuds offices, and safety reporting tools exist but are rarely interoperable, patient-centered, or designed to support systemic learning.
What We Build
CareWatch is a patient-led reporting and learning infrastructure that enables structured incident reporting; aggregates signals across institutions; supports institutional accountability; and protects contributors.
Our Role
We design the governance, data models, and participatory evaluation frameworks for CareWatch.
Evaluation Strategy
We evaluate visibility of harms, response times, quality of institutional responses, and learning loops.
Opportunities
We welcome collaborations with hospitals, ombuds offices, and patient organizations interested in redesigning accountability systems.